When the malware enters your PC it makes the malicious files invisible, and change their properties set to hidden and thereafter disables Tools > Folder Options link, and such that you won’t be able to make them visible.
But here is the procedure to enable the Folder Options again :
- Launch the registry editor (Start > Run and write regedit and hit Enter)
- If the registry editor is not disabled then go directly to the step 3, then its window will be opened but if it doesn’t gets opened, please read here to enable the registry editor.
- Go to the below keys 1 by 1,
HKEY_CURRENT_USER/Software/Microsoft/Windows/Current Version/Policies/Explorer
HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/Current Version/Policies/Explorer
then look for the DWORD value by the name NoFolderOptions. If the value exists then delete it.
You can cross-check it, in Tools > Folder Options.
Please speak your experiences.